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About Us

Portfolio Design is a family-owned and operated business located in Massachusetts. We're proud to debut our exclusive collection of holiday items for Martin Luther King Jr. Day. Other collections are on the way, so be sure to sign up for our mailing list for the latest news and information.

As a small business, we make every effort possible to give you personalized attention. We take pride in meeting our customers' needs with exceptional products and excellent customer service.

FAQs

Below are some answers to common questions. If what you need isn't here, contact us and we'll be glad to assist you.

1. What is CCNOW?
2. Can I order using a check or money order? PayPal?
3. Do you take C.O.D. orders?
4. Do you have free product samples available?
5. How soon can I expect my order?
6. Can I track my package during shipment?
7. Are other item quantities available?
8. Do you have bulk pricing available?
9. Are the print catalog and the website the same?
10. Can you print my programs for me?
11. What is your Return Policy?
12. How do I contact customer service?

1. What is CCNOW?
CCNOW is the Authorized Retailer for Portfolio Design's holiday collections. As the Authorized Retailer, CCNOW will charge your credit card for your purchases on the Unity Celebrations website. When you make a purchase on our website, the charge on your credit card statement will read:
DRI*CCNOW.COM*UNITYCEL

2. Can I order using a check or money order?
Yes. To pay with a check or money order, download the Price List and Order Form and fax or mail your order to the address listed on the form. To use PayPal, fax or mail your order and include your email address. We will send you a PayPal electronic invoice to pay.

3. Do you take C.O.D. orders?
No. All orders must be prepaid by check, money order, PayPal or purchased direct from our website through CCNOW, our Authorized Retailer.

4. Do you have free product samples available?
You may purchase product samples in our Sample Pack by clicking here.

5. How soon can I expect my order?
Most orders of in stock items ship within 48 hours. If your item is not currently in stock, you will be notified immediately. Standard shipping via UPS Ground takes 2 to 7 days, depending on your location. Expedited shipping and processing are available for an additional fee.

6. Can I track my package during shipment?
Yes. We provide you with your package tracking numbers via email when your items are shipped.

7. Are other item quantities available?
The item minimums are set as low as they can be for each item. We cannot split box quantities or multi-packs.

8. Do you have bulk pricing available?
For some items, bulk pricing may be available. Contact Customer Service to inquire.

9. Are the print catalog and the website the same?
All of our items are available on our website and through our catalog, there are just more pictures and more pages with longer descriptions on our website.

10. Can you print my programs for me?
At this time we are not offering custom printing. Please check back; we plan to add this service.

11. What is your Return Policy?
Our customers' satisfaction is our top priority. If for any reason you're not pleased with your purchase, let us know within 48 hours of receiving your shipment and we will gve you a confirmation to return the items. All items must be in new/unused condition. We will pay for the return shipping and refund your purchase price (less original shipping charges) once we receive and inspect the items to ensure that they are not used or damaged.

12. How do I contact customer service?
If you have a question about any of our products, we're here to help! Send us an email or call and leave us a message at our 24-hour service center : (253) 270-4533. We will email you back or call you within one day, usually within 12 hours.

Problem with your order? Please call the number listed on your packing slip or leave a message at our service center for a prompt call back. We will work with you to provide a quick resolution to any problem.

Thank you for your business!